Refund & Cancellation Policy

Memberships (recurring subscriptions)

• Memberships (the on-demand recorded library and the live-class membership) are billed on a recurring basis — weekly or monthly depending on the plan you select — and renew automatically until you cancel.
• Cancel anytime. You can cancel from your account's billing page (the secure Stripe customer portal) or by emailing getfitnic@yahoo.com. Cancellation stops future renewals.
• When you cancel, your membership stays active until the end of the billing period you have already paid for; you are not billed again after that.
• Because memberships deliver digital content immediately, fees already billed are generally non-refundable. If you were charged in error, or believe you are entitled to a refund, email us within 14 days of the charge and we will make it right. Nothing in this policy limits rights you may have under applicable law.

One-on-one & small-group sessions (one-time bookings)

• You may reschedule or cancel a booked session for a full refund with at least 24 hours' notice before the session start time.
• Cancellations with less than 24 hours' notice, and no-shows, are non-refundable, as the time has been reserved for you.
• If Get Fit Nic cancels or reschedules a session, you may choose a full refund or a credit toward a future session.

How to request a refund

Email getfitnic@yahoo.com from the address on your account, including the date of the charge and the product or session. Approved refunds are issued to your original payment method through our payment processor, Stripe, typically within 5–10 business days.

Questions

See our Terms of Service for full billing terms, or contact us with any questions.