Service Delivery Policy
Last updated: June 22, 2026
Get Fit Nic sells digital and in-person services — there are no physical goods to ship. This policy explains how and when each service is delivered.
On-demand recorded library (membership)
Access is granted immediately after your subscription is confirmed. You stream the workout library through your member portal at getfitnic.com on any device, for as long as your membership is active.
Daily live classes (membership)
Live classes follow a published weekly schedule shown in your member portal. At class time, join directly from the portal — the secure stream link appears for active members. Sessions are typically also added to the recorded library afterward.
One-on-one & small-group sessions (bookings)
After booking and payment, you receive a confirmation by email. Virtual sessions are delivered by live video at the scheduled time (a join link is emailed to you); in-person sessions take place at the agreed studio location. Timing and any location details are confirmed in your booking confirmation.
Delivery timing
Digital access (library and live-class membership) is delivered instantly upon successful payment. Booked sessions are delivered at the date and time you select.
Problems with access
If you cannot access content you have paid for, email getfitnic@yahoo.com and we will resolve it promptly. See also our Refund & Cancellation Policy.